How to remove members from Connect?

Efficient Member Management in Connect: A Step-by-Step Guide to Removing Users

Step 1: Navigate to the "People" Section

  1. Access the Left Menu: Start by logging into Connect and navigating to the "People" section on the left menu. This is where you'll find a list of all the members in your organisation.

  2. Select the User: In the "People" section, locate the user you want to delete. On the left side of each user's listing, you'll find a checkbox. Select the checkbox next to the user you wish to remove.

Step 2: Click on the DELETE Button

  1. Select on the DELETE Button: After selecting the user, you'll notice that a set of options appear at the bottom of the "People" section. Look for the DELETE button among these options.

  2. Click DELETE: Once you've located the DELETE button, click on it. This action will initiate the process of removing the selected user from Connect.

Step 3: Confirm Deletion

  1. Type "DELETE" in Capital Letters: A confirmation prompt will appear to ensure that you want to delete the selected user. In this prompt, you will be required to type "DELETE" in capital letters to confirm the action.

  2. Confirm the Deletion: Carefully type "DELETE" on your keyboard in capital letters and hit enter. This double confirmation is in place to prevent accidental deletions.

Step 4: Notify the Community Manager

  1. Inform the Community Manager: Following the successful deletion, it is essential to keep communication channels open. Notify the Community Manager of your campus about the user deletion. This ensures that the team is aware of the change and can manage any follow-up actions if necessary, such as disabling the member's badge.