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How to avoid continuous disconnections from the network?

You can try to fix your problem by following the steps below

  1. How to log in if the login page does not appear? go to wifi.talentgarden.com

  2. How to log in if I haven't got my credentials? All Talent Garden members have their own access credentials. If you haven't received your credentials yet, ask your Community Manager. If you have lost them, reset your password from the Talent Garden app.

What do I do if I see the network but I can't browse the internet? First, ask your desk neighbour and check if he/she has the same issue, if yes please contact one of our staff members.

Otherwise, try these different options below:

  1. On your browser open a new tab and go to wifi.talentgarden.com. If the page "WiFi is working correctly" appears, it means you are connected to the Internet.
    Schermata 2021-09-20 alle 14.46.54
  2. Restart your device (laptop, smartphone, etc).
  3. Check if your device's wifi board is correctly updated, and if not, update it.
  4. Try to move to another area and test if the issue still persists
The Step-by-Step Guide to Stabilize Your Connection
 

If you find yourself facing persistent disconnections from the Talent Garden Network, it may be due to a prior connection with the TalentGardenGuest network.

Your device might be hopping between these networks, causing instability in your connection.

To rectify this issue, we recommend that you forget the TalentGardenGuest network.

Here's a step-by-step guide on how to do just that:

For Windows 11:

  1. Click on the Start menu in your taskbar.
  2. Open 'Settings', and then select 'Network & internet' from the left menu.
  3. Choose 'WiFi', and then click 'Manage known networks'.
  4. Locate the WiFi network you want to remove and click 'Forget'.

For Windows 10:

  1. Select the Start menu in your taskbar, located at the bottom left of your screen.
  2. Go to 'Settings', and then navigate to 'Network & Internet'.
  3. On the left menu, select 'WiFi', and then click 'Manage known networks'.
  4. Choose the network you wish to remove, and then click 'Forget'.
  5. Afterward, try reconnecting to WiFi by re-entering your username and password.

For macOS:

  1. Click on the Apple menu at the top left of your screen, and then select 'System Preferences...'.
  2. Choose 'Network'.
  3. Select 'Wi-Fi' and go to 'Advanced...'.
  4. Find the network you want to remove and click the minus sign located underneath the 'Preferred Networks' box.

By following these straightforward steps, you can ensure a stable and uninterrupted connection to the Talent Garden Network.

Say goodbye to connection issues and enjoy a seamless online experience of our campus!